‎As mensagens e ligações são protegidas com a criptografia de ponta a ponta. Somente as pessoas que fazem parte da conversa podem ler, ouvir e compartilhar esse conteúdo.

‎Felipe de Bois D24 criou o grupo “Moovbet <> D24”

‎Felipe de Bois D24 adicionou você

Nico, please send here pricing for Chile and Mexico for Rodrigo

Those will be our two first integrations

If he approves proceed with contract

In a second step

Send pricing for Asia/africa

@⁨Rodrigo Vieira⁩

Did I miss anything here?

Some LATAM country? Perhaps Argentina?

Hi team. Sure, I will send it in a few minutes

Don’t worry Rodrigao

Nico is sending for you today Chile, Argentina and Mexico

Commercial Offer - Moovbet.pdf ‎

Rodri let me know if you have any questions about the commercial proposal

Yes, sure

Sure. What time?

done. What do you mean with production keys? I think that you already are testing in out stg panel, right?

Did you send a video flow to our technical account?

@⁨Rodrigo Vieira⁩ the production credentials we sent after the contract is signed and the integration completed on your end

Ok. Our legal team is on that

Hi Rodrigo! I am pushing our legal team to have the draft

brigado

Hi Rodrigo, just to confirm — you'll be starting with the countries listed in the last commercial proposal (Argentina, Mexico, and Chile), right?

thanks!

Rodri, with which email did you submit the signup request on our merchant panel?

thanks

@⁨Rodrigo Vieira⁩ could you request the go live in panel?

‎Você adicionou Tiago Reis Dev

I just asked it to TAM

On the homepage of the panel, you'll see a big button that says "Request Go-Live" in the top right corner.

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checking

we are working on that Rodri

Hi Rodri, it will be completed today

Hi Rodri. I am still waiting

Hi Rodri, Yes — our TAM team confirmed that your account is already in production. I'm now following up with Legal to get the agreement sent over.

Rodri, I will send the agreements to rodrigo@moovbet.com

its ok?

sent!

‎Você adicionou Mariane Melo

thanks

Hola Rodri ‎<Mensagem editada>

ya solicito

On another note, could you please ask them to send over a copy of their license certificate? Our compliance team is requesting it.

sent

ok

do you have google aut?

sent!

@⁨Nicolas D24⁩ do you know the production API URL? The docs only mention the staging one

I am checking that

Stg - Endpoints https://www.api-stg.directa24.com/{api trace} Prod - Endpoints https://www.api.directa24.com/{api trace}

On staging, there's a section to create the cashout credentials for the API, but on the production dashboard I only see options for deposit. Are cashouts disabled? ‎

staging ‎

@⁨Nicolas D24⁩ will activate the cashout for you at settings

@⁨Felipe de Bois D24⁩ could you add Fede?

‎

‎Nicolas D24 adicionou ~ .

Hi Fede! Could you please help us with the inquiries Rodrigo has? Thanks a lot! @⁨~.⁩

this

Rodri, pls try again

Hi team, hope you're doing well! Federico here. I don’t have access to the previous chat, but could you please let me know what this is about?

For any technical questions or transaction flow inquiries, feel free to reach out to me

Ok, got it, as you mentioned, it’s often related to configuration. In staging, you’ll see both the cash-in and cash-out options with their respective credentials. For production, we’ve checked this with the Account Management team. As @⁨Nicolas D24⁩ mentioned, could you try again and confirm if those credentials are now available?

Alright, the cashout credentials settings are showing now. Thanks!

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Hi Federico, how are you? I'm having an issue with the production credentials. I generated the keys in the production dashboard, but for some reason, I keep getting INVALID_CREDENTIALS from the API when trying to use the /deposits endpoint. In the screenshot, you can see the envs I'm using for deposits — everything works perfectly with the staging envs, but when I switch to production, I get that error. Do you think something might be missing? I've been testing for a while now, and it doesn’t seem to be a problem with the request itself. ‎

Hi @⁨Tiago Reis Dev⁩ thanks for sharing the details and the screenshot. Based on what I see, the credentials you're using seem to match the ones shown in the dashboard, so that part looks correct. The most likely causes for the INVALID_CREDENTIALS error are either using an incorrect API Passphrase or making the request from an IP address that hasn't been whitelisted. Please make sure you're using the exact API Passphrase from the production dashboard, and that the requests are coming from one of the IPs listed in the "IP Address List" section

So, I already checked the API Passphrase (I even regenerated it just to be sure) before messaging you. As for the IP, it's already whitelisted — when it's not, the API returns a specific message saying the IP isn't whitelisted

You're right Tiago!

can we try https://api.directa24.com/v3/deposits in API URL ‎<Mensagem editada>

Yeah

Hi Rodrigo

@⁨~.⁩ is checking

Hi team!

I already send the steps before

did you try that?

This?

Here’s the full log ‎

I was already using that URL

Nico had sent the URL with www, but when I tried it, I got an error. So I removed the www since the staging URL doesn’t have it, and now I’ve ended up with this issue

@⁨~.⁩ I ran more tests here, regenerated all the envs, and the error still persists. Is there anything extra that needs to be sent to the production server that staging doesn’t require?

Here’s the request object ‎

Hi team, I’ve been reviewing all your messages and checking internally. I’m sorry I haven’t replied sooner. Could we set up a meeting to go through this together? I’d like to make sure how the integration was done and where the keys are being pulled from. I believe that would help us avoid unnecessary back and forth

Hi Rodri

Hi team, how are you? Is the issue still occurring? What do you think about checking it together in a meeting? It might help us get a clearer picture and move forward more efficiently

We could coordinate it, what time do you have it scheduled on your end?

Team, I’m in a meeting until 3:00 PM UY, that’s why I suggested we coordinate. Would 4:00 PM work for you?

Donbe

Done*

will be at the meet

Yes

I have another meeting in the next time slot. If you can't do it now, we can schedule it for tomorrow. How does that sounds?

NVM

I just changed it, reschedule for 3:30UY

Sure!

will reschedule this for tomorrow then 13:00GMT > 1PM UY

Hold on guys, can you do it now or would you rather tomorrow? I'm getting a bit confused

??

Sure, we can. I think Rodrigo asked to move it to tomorrow because I hadn’t replied to the message he sent a little while ago

Ok. Let's go then

Video call link: https://meet.google.com/msm-ngsw-hpp

Team, yes, the connection dropped, sorry about that. As discussed, let me check directly with AM and I’ll keep you posted on the next steps. Most likely, once we activate the MID, you’ll be able to test using the production credentials

Rodri I am working on that

@⁨Rodrigo Vieira⁩ - Could you please update the information shown in the screenshot on the merchant panel? https://merchants.d24.com/ - For Argentina, please make sure to complete the signup through the following link: https://merchants.gatewaydeposit.com/signup ‎<anexado: 00000193-PHOTO-2025-07-23-23-17-13.jpg>

yes, its neccesary

the information is for both merchants panel

Sim

Hello Nico - both are done, please let us know if you need anything else.

thanks

Hi @⁨Rodrigo Vieira⁩

This is not complete — could you please finish it? ‎

also this ‎

For Argentina, please make sure to complete the signup through the following link: https://merchants.gatewaydeposit.com/signup (Using a different email than your own)

Good morning Verifying

Check now please ‎

Here everything's filled

thanks

could you do that?

good

I am on that, let me a few hours

@⁨Rodrigo Vieira⁩ Can you confirm if you were able to access the Solven panel? ‎<Mensagem editada>

Please let us know the number you get when you go the option Home

send me a screenshot if you can

??

I'm not sure what you're referring to, I asked for a screenshot of your panel to verify the MID number that appears on your side

‎

This is Solven

This is D24

Team, I’m getting a bit confused here. Could you please send me a screenshot of your Solven panel when you log in?

Rodri, everything is being customized. I’m still waiting for responses from the other teams — it might take a few hours, but I’m following up and pushing on my end.

Hi @⁨Rodrigo Vieira⁩

It’s pending on legal side let me push

De acordo

ta pendente na assinatura do contrato

já puxei aqui

Pendente assinaturas do nosso lado?

nao

ta quase aqui

Ah, tudo bem!

‎Mensagem apagada

@⁨Rodrigo Vieira⁩ your account is live

Hi @⁨Rodrigo Vieira⁩ , Have you had the chance to make your first transactions? Let me know if there’s anything I can help you with!

Rodri, pls could you complete this info? for the MID 23966 - Argentina ‎

thanks

Hi Rodri! Have you had the chance to make your first transactions? Let me know if there’s anything I can help you with!

Hi @⁨Rodrigo Vieira⁩ Just following up — were you able to make progress with the adjustments for users outside Brazil? Let me know if you need anything on our side.

Hi Nico, We are currently in the process of migrating our frontend to another framework. Some changes are already being implemented in the current frontend, while others will be applied in the new version. Because of this, we haven’t started our marketing campaign targeting users from other countries yet, and that will likely take a few more days. We’ll keep you informed once we get started. ‎<Mensagem editada>

Hi @⁨Rodrigo Vieira⁩ Could you please share the estimated timeline to complete the full migration? We’ve made a significant effort to go live, so it’s a pity that there haven’t been any transactions yet. I’m looking forward to seeing activity once the migration is completed. ‎<Mensagem editada>

Hi team! Any updates on this?

@⁨Rodrigo Vieira⁩

Conseguimos falar hoje ainda? Via celular?

Te liguei

Quando puder me fala

Hi @⁨Rodrigo Vieira⁩ . I’ll ask a mate in Chile to test it for us.

‎

@⁨Rodrigo Vieira⁩ could you check this error? "error interno del servidor"

The same situation occurs with all payment methods (Chile)

Hi, can you pass me the user credentials you're using so I can test?

Patricio.quijada@onekeypayments.com

User name

I’ve pushed a fix, it should be working now

Let me check

Hello @⁨Rodrigo Vieira⁩, I’m still waiting for feedback from my colleague in Chile, I already followed up with him. Payouts in Chile are instant.

@⁨Rodrigo Vieira⁩ . It’s still showing an error. Maybe the issue comes from here It should display 5,000 – 10,000 – 20,000 CLP, but shows 50,00 – 100,00 – 200,00. There’s a custom amount field on top and predefined values below — both should be aligned. If you enter 5,000 CLP, at the bank it shows 50,000 CLP (issue with dots/commas/decimals). Can you please check this? ‎<anexado: 00000287-PHOTO-2025-08-20-16-41-52.jpg>

Are you talking about this? Actually, this is a component that was made for BRL deposits, and the default values are not dynamic per currency (which have different value ranges and numbers). This component will probably be removed or completely redone in the next few days, but if it is causing any issue during the deposit process when not selected, please let me know ‎<anexado: 00000290-PHOTO-2025-08-20-17-04-31.jpg>

That’s correct — this is happening in Chile, and it is causing issues because the deposit cannot be completed.

What happens if you just ignore these buttons and enter the value manually?

It’s more likely that I’ll remove these buttons than try to adjust them for each currency

Hello. But its the same problem. It should display 5,000 – 10,000 – 20,000 CLP, but shows 50,00 – 100,00 – 200,00. There’s a custom amount field on top and predefined values below — both should be aligned.

As I mentioned, this will be removed, so please don’t focus on it (unless it’s causing issues when not used)

The change implemented in the video is about the phone field

ok

Hi @⁨Rodrigo Vieira⁩ . Our colleague will do it today

Hi @⁨Rodrigo Vieira⁩ . Let me request again to my colleague

‎

‎

Con Visa débito se pudo!

‎

‎

‎

‎

‎

Kushki funciona

Khipu no…

The error appears to be because the value passed is less than the minimum that the method accepts

I know, but 5000 was supposedly supposed to be enough. I’m looking in the documentation for the minimum value, but it seems they’ve changed its layout and I haven’t found it yet

@⁨Nicolas D24⁩ what’s the minimum deposit amount for Khipu?

‎

@⁨~.⁩ could you help me with this inquiry?

@⁨Felipe de Bois D24⁩ could we assist us pls

Rodri, the top up will be via crypto or fiat?

Hi team! Jumping here

Sure! regarding this, the minimum amount should be 15.000 CLP

Max amount: 5.000.000 CLP Min amount: 15.000 CLP

This is measurable by applying the limits that each bank also supports

@⁨Rodrigo Vieira⁩ did you sign the crypto letter?

just asking here to speedup the process

Copy of Declaration of Ownership Letter D24 fv (3).pdf • ‎1 página ‎

thanks Rodri

will ask for approval here

temos que aprovar essa wallet e após isso temos que te enviar o endereço da nossa

Esse depósito é para Chile, certo?

da sim, mas precisamos ter uma carta separada para Solven

vou te enviar já

Copy of Declaration of Ownership Letter Solven LLP VF (1).pdf • ‎1 página ‎

Fala Rodrigo, esperando a aprovacão aqui

Let me check

Yes

@⁨Rodrigo Vieira⁩ who is the director of Maktub Tech NV? Starkeast Management BV?

Menno Jordaan?

The sole director of Maktub Tech N.V. is Rodrigo Vieira. You guys probably have our old memorandum where Starkeast is mentioned, when we started filling up documents with Sophia Trullen back in 2024.

If you need we have a certificate of incumbency that I can send to update this documentation. Let me know

so I need Register of Directors reflecting the new information

is a certificate of incumbency acceptable?

or the commercial register where the updated information shows he's the only managing director, it's signed by a lawyer.

Maktub Tech Certificate of Incumbency_certified.pdf • ‎2 páginas ‎

Thanks

You're very welcome, let me know if anything else is needed. ‎<Mensagem editada>

Hello, wallet approved!

Hello @⁨Rodrigo Vieira⁩! Como estamos com as operações? Precisando de algo do nosso lado?

Hi @⁨Rodrigo Vieira⁩

Any updates here?

Hello, Rodrigo has been a bit off these days. As for needing anything from your side, not for now. The thing is, we are doing a major server migration, a new frontend, and also restructuring our backend, so for now it might take a while before the user flow from countries like Chile and Mexico increases, since we are focusing our efforts on other fronts. But as far as I know, Rodrigo has already started running some ad tests and so on.

Thanks Tiago

@⁨Nicolas D24⁩ Hello, I have a question: if we wanted to use the PIX payment method for Brazilian real with D24, is it already possible or would we need to adjust something in our account?

Hi Tiago. You dont have available Brazil We signed for Argentina, Mexico and Chile. If you want to add Brazil we can. We have to sign an addendum

Got it

By the way, I’m not sure if the information has reached you, but unfortunately Rodrigo is no longer with us, he passed away a few days ago. His sister will apparently take over the operations, I’ll add her to the group

I’ve added her and her husband

I’m very sorry to hear about Rodrigo’s passing. My condolences to his family and the whole team during this difficult time. Please let me know if there’s anything I can do to support the transition

‎Taty Vieira foi adicionado(a)

‎Cristian Costa foi adicionado(a)

Hi @⁨Tiago Reis Dev⁩ , We wanted to share an update on the recent Supreme Court ruling in Chile. The decision instructs major internet providers to block online betting sites that do not have local authorization, stating that only Lotería de Concepción, Polla Chilena, and Teletrak have explicit permission. While this creates some uncertainty, it is not the first time something similar has happened; in 2022 there was a comparable ruling and operators continued running as usual. In practice, this ruling puts additional pressure on Congress to move forward with regulation, as has already happened in most OECD countries. From our side, you can count on us to continue operating and providing services to our partners as normal. The blocking measures are directed at internet providers, not the payment services. We are also working with local legal advisors to fully understand the scope of this ruling and will keep you informed as the regulatory discussions progress. Best,

Hello. Ok, thanks for the information.

Hi mate @⁨Tiago Reis Dev⁩ how was your Christmas? all good?

BTW, what about MOOVBET project?

do you have plans to start?

Yeah, thanks for asking

I’m no longer part of the project You can ask @⁨Cristian Costa⁩ about its status

‎Seu código de segurança com Cristian Costa mudou.